Refund policy

Standard Returns (Change of Mind)

We offer a 30-day return window from the date you receive your item to request a standard return.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at rajibconnection@gmail.com. Approved returns should be shipped to:

Zivarka (Chowdhury Group LLC)
36652 S Gratiot Ave
Clinton Township, MI 48035
United States

Items sent back to us without first requesting a return will not be accepted.

Once we've received and inspected your return, if approved, you will receive store credit equal to 50% of the item's original purchase price (shipping charges are not included), issued as a discount code you can use on a future purchase. This standard return path does not include a cash refund. Store credit issued under this policy will not expire for at least 5 years from the date it's issued.

Damaged, Defective, or Incorrect Items

This store credit policy does not apply to items that arrive damaged or defective, or if you received the wrong item. Please inspect your order upon receipt and contact us immediately at rajibconnection@gmail.com if there's a problem. For these issues, we will provide a full refund or a replacement, at your choice, at no additional cost to you.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including sale items, gift cards, custom or personalized products, perishable goods, and personal care items. Please get in touch if you have questions about a specific item.

Questions

You can always contact us at rajibconnection@gmail.com with any return or refund questions.